Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions, so please read before ordering. None of the terms & conditions below affects your statutory rights governed by the courts within the United Kingdom:

These terms and conditions remain the legal property of Top Class Uniforms Ltd, and may not be reproduced in full, or in part for commercial use. It is an offence to do so without written consent from Top Class Uniforms Ltd.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company will only use information collected from individual customers to process your order. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services, products and any future special offers.

Disclaimer

Exclusions and Limitations

The information on this web site is provided as permitted by law.

Top Class Uniforms Ltd:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • we reserve the right to refuse or cancel any orders placed in the event of an inaccurate price or description shown within this website. You will be informed by telephone, text or email if such an occurrence takes place.

Ordering, Payment & Despatch

Cash payment can be made at our premises only, online orders are payable by debit/credit card. We take all major debit/credit cards for payment. We can also receive debit/credit card payments over the phone, or via email. If this is the case, your debit/credit card information will not retained once payment has been processed. We aim to despatch orders within 7-14 days, but please allow up to 28 days in exceptional circumstances.

Prices shown within this website are exclusive of carriage charges. These charges (if applicable) will be shown at the check out.

All garments have value added tax already included, the break down of VAT will be showing at the checkout. If you find any problem with our VAT automatic calculation at checkout please let us know so we are able to rectify the problem.

Delivery or Collection

Collection can be made from our premises (address below), you will be notified via telephone or email when an order is ready for collection. When travelling to collect an order, please ring before hand if you have not received confirmation it is ready to be collected. Please try and leave a mobile number as a contact number, as we will only try so many times to ring an unanswered house phone, but we can always call your mobile or send a text to let you know orders are ready.

Delivery charges apply to all orders delivered direct to your home, however, in certain cases you will receive free delivery to your Child’s school for you to collect.

Cancellation & Returns policy

You may cancel any order under the ‘distance selling rules’ of any garment purchased. As long as it is a catalogue or stock item you will receive a full refund. Please email: sales@tcuniforms.co.uk or telephone 0191-2710000 before doing so within 14 days of receiving your goods.

However, any ‘specially ordered non catalogue stock’ or personalised goods (e.g Childs embroidered initials on uniform, embroidered or printed logo) will not qualify for a refund unless the garment is deemed to be faulty, or we have supplied the garment incorrectly, so please ensure the correct size is ordered when ordering personalised garments. Your statutory rights are not affected.

Any unwanted items (plain catalogue stock items only) can be returned for refund, this will be at your own cost. Only garments in original condition, unworn and unmarked will qualify for a full refund.

We advise you use registered post or tracked courier delivery for any returns, as we will not be held responsible for items being lost in the post. Please inform us via email before returning any items, and please include the reason why.

If Top Class Uniforms Ltd. have supplied the garment/goods incorrectly, or if they are faulty, your postage cost will be reimbursed upon verification of faulty goods or incorrect item sent.

Top Class Uniforms Ltd
4 Moulton Place
Blakelaw Shopping Centre
Newcastle Upon Tyne
NE5 3RL

Telephone: 0191-2710000
Email : sales@tcuniforms.co.uk

Availability

We can not guarantee the availability of stock at all times, however, we will inform you of any problems relating to stock shortages or discontinued lines.

Online Sales & Special Offers

All offers and online sales are subject to E and OE (errors and omissions excepted).

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Links to this website

If you create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. Top Class Uniforms Ltd will not be held responsible for any damage caused to IT equipment and its programmes by our websites use.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked

Communication

The Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
This company is registered in England and Wales,

Top Class Uniforms Ltd, 4 Moulton Place, Blakelaw Shopping Centre, Newcastle Upon Tyne, NE5 3RL

Email: sales@tcuniforms.co.uk
Tel: 0191-2710000
Fax: 0191-2866725

General

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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